Any return or exchange of our DVD and Videotape products must be approved prior to
A Return Authorization Number will be issued along with instructions on how to
package and return the items. Please call 505-510-1752.
We guarantee all video products to be in viewable condition when shipped. If an
item arrives damaged or in unplayable condition we will send a replacement copy of the SAME product
Given the nature of our products we DO NOTroutinely permit exchange of one video title for
a DIFFERENT title. This will be decided on a case by case basis but please be careful to order the
correct video. Any questions prior to ordering can be directed to firstname.lastname@example.org or 505-510-1752.
If the item was damaged during shipping a request may be made to verify condition